Frequently Asked Questions

Have questions? We got you.

General

What is your return policy?

It’s our commitment to make sure you are 100% happy with our product. We’ll provide you with a refund (minus our $5 processing fee) on your first order. Just send it back within 30 days of delivery - no questions asked. To start your return, email us at support@beeyawellness.com and we’ll send you a prepaid shipping label to process your return.

How can I cancel or change my order?

Sign-in to your account page here, and click “Manage Subscription”, then go to “Subscriptions.” You’ll then see your “Active Subscription”, click on the order and you will have the option to change, cancel or skip your subscription. If you still have questions, email us at support@beeyawellness.com and we are happy to support you.

How can I change my delivery date?

Sign-in to your account page here, and click “Manage Subscription”, then go to “Subscriptions.” You’ll then see your “Active Subscription”, click on the order and then click “Next Order.” You’ll see an option to change your delivery date to any time you wish. If you still have questions, email us at support@beeyawellness.com and we are happy to support you.

How much does shipping cost?

Shipping is calculated based on the product you purchase and where you live. Once you arrive to checkout and enter your address information, you’ll be presented with the shipping cost.

Do you ship outside of the United States?

We are currently only shipping to the contiguous United States. Unfortunately, we are not shipping internationally, to Guam, or the U.S. Virgin Islands at this time. We are so grateful for your interest and are working hard to get our product global. Check back again very soon!

Can I buy this as a gift?

Absolutely! Email us at support@beeyawellness.com and we will work with you to send our product as a gift. Thank you for thinking about us :)

When will my order arrive?

We are so excited for you to start your healthy hormone journey with us. Once you place your first order, it takes 1-2 business days to process, package and get ready for shipment. Once we ship the product, it usually takes between 4-7 business days to arrive. After your first order, we will always give you a 7-days notice on when your next shipment will be processed. If you are leaving town and want to change the date of shipment, or need to update the address, email us:support@beeyawellness.com

How do I update my shipping and/or billing information?

To update your shipping, log into your account page here, click “Manage Subscription” on the top left corner, then go to “Shipping Addresses”. Click your existing address and then you will have the option to update your shipping. To update your billing information, click “Manage Subscription” on the top left corner, then go to “Billing Information”. You will then be prompted to send an email to update your information and the instructions will be sent to you then. If you have any questions about this process, we are here for you! Email us at support@beeyawellness.com. If your order has already been processed, please email us ASAP at support@beeyawellness.com so we can make our best effort to accommodate your request on your latest order.

What can I use my discount code on?

Discount codes may be applied to one-time orders. Only one discount code is applicable per order, and discount codes cannot be stacked or combined with other offers.

What payment methods do you accept?

We accept: Visa, Mastercard, American Express, Discover, PayPal

What do I do if my packaging is missing or damaged?

We are so sorry to hear you’re having issues with our product. Please email us at support@beeyawellness.com so we can help you ASAP.

Subscription

Do I have to purchase a subscription? Does the subscription automatically renew?

Supporting your hormones using the power of food and lifestyle takes time. That’s why our products are designed to be used monthly. Most women find that the benefits of seed cycling set in after consistent use. Your subscription will automatically renew, but you can cancel anytime you’d like by logging into your account page or emailing us at support@beeyawellness.com. We'll always send you a reminder email before your order is set to renew in case you need to make any changes.

How can I cancel my subscription?

We’re sad to see you go! You can sign-in to your account page here, and click “Manage Subscription”, then go to “Subscriptions.” You’ll then see your “Active Subscription”, click on the order and you will have the option to cancel your subscription. Before you leave us, we’d love to work with you 1-1 to see if there is anything else we can do to help support you on your journey to healthy hormones. Please reach out to us at support@beeyawellness.com. At the very least, we would love your feedback as we are committed to doing better every single day.

How do I skip my next order?

You can easily skip your next order by shifting the renewal date on your subscription. Log in to your account by clicking here, select “ Manage Subscription,” then go to “Subscriptions”. You will see your active subscription and from there you can choose to skip or change the date of your upcoming order. If you have any other questions, email us at support@beeyawellness.com.

When am I charged for my subscription?

Your journey to healthy and happy hormones starts when you place your first order, and that’s when we charge your payment of choice. We will keep you on track by billing you once your one month or three month subscription is complete. We will absolutely give you a heads up before any charge is made for a future subscription order. If you ever need to skip, pause or cancel your subscription, you can do so by logging in to your account page support@beeyawellness.com and click “Manage Subscription” and go to the “Subscription” page.

I forgot to cancel or skip my subscription, and my subscription renewed. What should I do?

We are sorry to hear that and totally understand! Although we can’t change any order that has already been processed, we want to help you in any way we can. Please email us at support@beeyawellness.com

Product: Seed Cycling

How long will it take for me to see the results?

Many people will begin to see changes within 1 to 3 months. We recommend taking the product for at least 3 months to start noticing results. While many people feel a positive difference, for others, it can take longer. Remember, the Phase 1 + Phase 2 is completely food based, safe, and has nutrients (such as amino acids, zinc, polyphenols, vitamin E, and more) that are only benefiting your body & loading up on extra nutrients! The daily practice will become second nature as you continue to support your hormone health and use food as medicine. We also recommend keeping a journal to track your symptoms throughout the month to help you identify the shifts happening over the months.

Can I use Phase 1 + Phase 2 if I am pregnant?

While functional foods such as the seeds used in our products are generally recognized as safe (GRAS) by the FDA, and we have many women who are seed cycling with us, we always recommend speaking to your doctor for any new dietary changes.

Can I use Phase 1 + Phase 2 if I have PCOS, PMS, PMDD, and/or endometriosis?

Absolutely! Practiced by many integrative, naturopathic, and functional medicine practitioners, the seed cycling method is given to women who struggle with period pain, irregular periods, PMS, and more. Phase 1 + Phase 2 is a therapeutic food for many of the underlying root causes of hormonal imbalances. The nutrients in the product (such as amino acids, zinc, polyphenols, vitamin E, and more) contain powerful information that can help bring back balance and support your overall health. Women in our beta group who have tried our product have reported less period pain, cramping, back pain, and headaches. Other women have reported more regular cycles and improvement in mood. We plan on conducting a clinical study in the future to further validate our results.

Can I use Phase 1 + Phase 2 while on hormonal birth control, or with an IUD?

Although the ingredients used in our blends are generally recognized as safe (GRAS) by the FDA, some health experts advise against the use of ground flax while on estrogen. If you are on estrogen therapy or estrogen-based birth control, please discuss with your doctor if consuming ground flax is safe for you before using our products.

What happens if my period is late or starts earlier than expected when taking Phase 1 + Phase 2?

We recommend that you stay on the 2-week rotation of taking the product regardless of an early or late period. For example, if you are still on Phase 2 and your period comes early, continue to take Phase 2 until you are done with the 14 days then switch to Phase 1. The same thing goes if your period is late. For example, if you’re done with Phase 2 and are ready to go back to Phase 1 but your period hasn’t started yet, we recommend you still start Phase 1. By staying on track with the 2-week rotation, the process will nudge your body into an optimal menstrual cycle rhythm and help you get back on track.

What happens if my menstrual cycle is not exactly 28 days?

Not to worry! Start Phase 1 on the first day of your period and stay on it until day 14. On day 15, switch to Phase 2. The beneficial influence of the seeds are meant to gently nudge your body into an optimal menstrual cycle rhythm and help support your hormones by optimizing hormone production and detoxification.

Should I always start on my period date?

If you are getting periods, yes! You can initially start taking Phase 1 on the first day of your period, then switch to Phase 2 on Day 15. If you are spotting, consider the first day of your period to be the day that you have a full bleed by the afternoon. If you are not getting your period, we recommend starting Phase 1 with the next new moon date, and then switching to Phase 2 on Day 15. Unsure when the next new moon starts? Email us at support@beeyawellness.com and we will help you!

How does Phase 1 + Phase 2 work if my periods are not regular or if I’m not getting my period at all?

Even if your period is not regular, we recommend that you continue to stay on the 2-week rotation of taking the product. However, if you are not getting your period at all, we recommend starting Phase 1 with the next new moon date, and then switching to Phase 2 on Day 15. Unsure when the next new moon starts? Email us at support@beeyawellness.com and we will help you!

How does Phase 1 + Phase 2 work if I have some spotting before my period? Do I wait to start Phase 1 when I get my period or start when spotting?

Start Phase 1 with the first day of what you would consider to be a full period. Consider the first day of your period to be the day that you have a full bleed by the afternoon.

How does Phase 1 + Phase 2 work if I no longer get my periods due to menopause? Will this still help me?

Our seed cycling protocol can be used no matter what life stage you're in. It’s often a practice recommended by many naturopathic/functional medicine doctors as a natural, food-based approach to support your hormones during the transition to and at menopause.

Since levels of estrogen and progesterone naturally decline during menopause, seed cycling can provide extra support to help symptoms associated with lower hormone levels. Anecdotally, seed cycling has minimized the impact of hormone fluctuations.

Does Phase 1 + Phase 2 help with fertility?

Phase 1 + Phase 2 is a therapeutic food for many of the underlying root causes of hormonal imbalances that can contribute to fertility struggles, but everyone has a different fertility journey and unique needs. To know if any new dietary regime is safe and supportive for you, please discuss with your medical team.

Is there any research to support Phase 1 + Phase 2?

Yes! Please visit our How it Works page for more information on the research behind the ingredients in our product.

When do I need to eat Phase 1 + Phase 2?

You can consume the Phase 1 + Phase 2 any time of the day — whenever is convenient for you!

What happens if I miss a few days?

Don’t worry! While we recommend daily use for best results, Phase 1 + Phase 2 can still support you even if you miss a day here or there. We like to say, don’t let perfect get in the way of good!

How do I know if Phase 1 + Phase 2 is safe?

The ingredients are recognized as safe (GRAS ingredient) by the FDA. If you have an allergy to the seeds then we don’t recommend taking the product. Otherwise, it’s a very safe and natural way to give your body the right nutrients to help bring your hormones back into balance. Our blends are triple screened through third party testing to ensure the highest quality and safety of our products.

How do I eat Phase 1 + Phase 2?

You can add them to your favorite smoothie, chia pudding, oatmeal, yogurt, on top of a salad, or just eat them by the spoonful. You can find some delicious recipes here.

After I see results, do I have to keep taking Phase 1 + Phase 2?

Absolutely! Seeing results is a great sign but a lot of the ingredients in Phase 1 + Phase 2 need to be taken consistently in order to naturally support your hormones and well-being.

Does Phase 1 + Phase 2 include any dairy, gluten, sugar, or additives?

It doesn’t! Phase 1 + Phase 2 only includes 5 ingredients - organic flax seeds, organic pumpkin seeds, organic hemp seeds, organic black sesame seeds, organic sunflower seeds and organic chamomile powder. We wanted to make a product with the cleanest ingredients for everyone to enjoy!

Is Phase 1 + Phase 2 FDA approved?

By law, the FDA regulates prescription and over-the-counter drugs not supplements. However, beeya’s products are manufactured in a FDA-certified facility that uses Good Manufacturing Practices (cGMPs) to help ensure safety. Beeya products are also triple screened through third party testing to ensure our products are free from heavy metals, toxic mold, and pesticides.

Where do I store Phase 1 + Phase 2?

We recommend that you keep the product in your refrigerator. If you have purchased the three month subscription, for even better results, put the product you aren’t using in the freezer then remove as you are taking it.

Is your product gluten-free?

Although no ingredients in our product are gluten, the product is processed in a facility that processes foods containing gluten.

Can I use Phase 1 + Phase 2 if I'm breastfeeding?

While functional foods such as the seeds used in our products are generally recognized as safe (GRAS) by the FDA, we recommend waiting at least 1 month postpartum to start seed cycling so your body can adjust to breastfeeding/hormones. As your period is absent during this time, we will have you follow the new moon schedule. If you have questions about this, email our team at support@beeyawellness.com and we will help you! If you have any further concerns or questions, we always recommend speaking to your doctor.

Is your product allergen-free?

Our product is manufactured in a facility that processes dairy, wheat, tree nuts, soy eggs, sesame seeds, and peanuts.

Product: Magnesium Superblend

How do I take this product?

This product is so easy to take. Just mix one scoop of beeyavibe in 8 ounces of water and mix. You can use it in warm or cold water or add other ingredients to make a mocktail. Take it day or night.

Is this product safe for pregnant and lactating women?

Magnesium has been shown to be beneficial for pregnant and lactating women, but we always recommend working with a practitioner before adding in any new supplements.

Is this product safe for kids?

It’s best to check in with your child’s doctor before introducing this product.

How do I store this product?

For optimal product integrity store beeyavibe in a cool and dark place.

How often should I take this product?

This product is designed to be taken daily. Take it day or night. We love to take it before bed to promote relaxation

Does this product have a laxative effect?

This magnesium is not designed to have a laxative effect; however, magnesium taken in large quantities can promote bowel movements. If you’re prone to diarrhea or loose stools, start slowly by taking half the amount or taking this product a few times a week versus daily.

What does this product taste like?

This product has a subtle sweet taste from the luo han go (monk fruit). It does not include ever forms of refined sugar.

Should I take this product if I’m already taking magnesium?

The Recommended Dietary Allowance (RDA) for magnesium is between 310-320mg for women. If you take more than this amount always work with a practitioner.